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Third-party delivery companies sued by diners for anti-trust violations

A New York federal judge ruled that the case against Uber Eats, Grubhub driving up menu prices can move forward

Joanna Fantozzi, Senior Editor

March 31, 2022

2 Min Read
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Joanna Fantozzi

Third-party delivery companies are facing more legal scrutiny as a New York federal judge allowed a lawsuit accusing Uber Eats, Postmates, and Grubuhb of menu price exploitation to move forward. The anti-trust lawsuit was originally filed in July 2020 and accused the third-party delivery companies of monopolizing delivery prices by not allowing restaurants who contract with them to sell menu items to consumers at lower prices on other platforms, including direct delivery platforms.

After the delivery companies moved to dismiss, U.S. District Judge Lewis Kaplan in Manhattan ruled a year and a half after the case was initially filed that requiring operators to accept "no-price competition clauses" gave them "no choice but to raise prices" on every platform.

Plaintiffs claim that due to these no-competition clauses, restaurants could not even lower prices for takeout or dine-in orders, or for orders placed on competitor delivery apps, and that these contracts discouraged them from using other platforms. These issues were further compounded by the 5-10% fees charged to operators and 20-30% commission fees charged to diners.

"Defendants' motion to dismiss is denied in its entirety," Kaplan said in his decision.

In a statement sent to Bloomberg, Grubhub said that it is “disappointed in the decision” and “we will continue to defend our business and the services we offer restaurants and diners.”

Related:Grubhub sued by Washington, D.C. for excessive fees and false advertising

This is not the first time that third-party delivery companies have had to defend their practices legally during the pandemic. Currently, Grubhub is being sued by Washington, D.C. for deceptive business practices, including obscuring fees and failing to disclose menu practice increases, and restaurant operators by adding them to the Grubhub directory without their consent.

Last year, the city of Chicago sued Grubhub and DoorDash for similar reasons, with both companies calling the lawsuits “baseless.” At the time, the city sought more transparency, civil penalties and restitution for consumers and restaurants hurt by the alleged practices.

Contact Joanna at [email protected]

Find her on Twitter: @JoannaFantozzi

About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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