Grubhub sued by Washington, D.C. for excessive fees and false advertising
The lawsuit accuses the delivery giant of “deceptive practices,” including restaurants added to the Grubhub platform without consent
Joanna Fantozzi
The District of Columbia is accusing Grubhub of deceptive business practices, according to a lawsuit filed Monday. The lawsuit claims that Grubhub deceives both customers by obscuring fees and failing to disclose menu practice increases, and restaurant operators by adding them to the Grubhub directory without their consent.
“We are seeking to force Grubhub to end its unlawful practices and be transparent so D.C. residents can make informed decisions about where to order food and how to support local businesses,” D.C. Attorney General Karl Racine said in a statement sent to the Associated Press.
According to the lawsuit, there are 1,000 “partner restaurants” in the Washington, D.C. area that are listed on the app that don’t currently have contracts with Grubhub. According to the lawsuit, the company was also deceptive in how it listed promotions: