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Meet the ghost kitchen players

The field of commissary kitchens for restaurant delivery is getting crowded

Lisa Jennings, Executive Editor

January 23, 2020

9 Slides
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Within the growing world of restaurant delivery, a new segment is emerging. As more restaurant operators move into virtual brands — menus available for delivery only — the operators of a unique delivery-focused style of shared commissary kitchen are racing to capture market share.

Ghost kitchens, as they have become known, are rentable kitchen spaces popping up across the country. They’re often anonymous, located in industrial areas or otherwise unattractive real estate spots with easy access for delivery drivers. They are designed to host multiple brands with a shared infrastructure. Typically there’s no dine-in, so no dining rooms or customer parking is necessary. But some have a consumer-facing aspect, allowing for takeout. Others also offer technology support and even end-to-end services.

And these ghost kitchens are being designed to scale, attracting venture capital to seed planned growth across the country. The food delivery industry is estimated to be about $35 billion, with tenfold growth expected over the next decade.

For restaurant operators, ghost kitchens offer the opportunity to expand existing brands into new delivery markets without a brick-and-mortar investment. Restaurants can also test new concepts, speed delivery times by moving closer to certain neighborhoods or streamline their own kitchens by moving their off-premise operations to a ghost facility.

Related:Do we forget about pickup when we talk off-premise?

The ghost kitchen space is getting increasingly crowded, with players like Kitchen United, CloudKitchens and Zuul Kitchens making headlines.

A subset within the ghost kitchen world is a growing number of delivery-only restaurant hubs, such as The Local Culinary in Miami, KitchenAF in Winter Park, Fla., and Family Style in Los Angeles. These are virtual food halls of sorts, operating multiple delivery-only brands out of one facility — but all the brands are developed in-house. These ghost kitchens tend not to be open to outside restaurant partners — although at least one, BytetoBite.Industries, has a foot in both worlds.

The language can be confusing, but the opportunities are clear: Restaurant operators are looking for ways to expand their revenue potential beyond their four walls without a brick-and-mortar investment. Ghost kitchens can help meet that need.

Here’s a look at nine of the leading ghost kitchen players operating currently. Expect to see more join the fray.

Contact [email protected]

Follow her on Twitter: @livetodineout

About the Author

Lisa Jennings

Executive Editor, Nation's Restaurant News and Restaurant Hospitality

Lisa Jennings is executive editor of Nation’s Restaurant News and Restaurant Hospitality. She joined the NRN staff as West Coast editor in 2004 as a veteran journalist. Before joining NRN, she spent 11 years at The Commercial Appeal, the daily newspaper in Memphis, Tenn., most recently as editor of the Food and Health & Wellness sections. Prior experience includes staff reporting for the Washington Business Journal and United Press International.

Lisa’s areas of expertise include coverage of both large public restaurant chains and small independents, the regulatory and legal landscapes impacting the industry overall, as well as helping operators find solutions to run their business better.

Lisa Jennings’ experience:

Executive editor, NRN (March 2020 to present)

Executive editor, Restaurant Hospitality (January 2018 to present)

Senior editor, NRN (September 2004 to March 2020)

Reporter/editor, The Commercial Appeal (1990-2001)

Reporter, Washington Business Journal (1985-1987)

Contact Lisa Jennings at:

[email protected]

@livetodineout

https://www.linkedin.com/in/lisa-jennings-83202510/

 

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