(Continued from page 2)

Even if you are not the IT manager, you can help shape the BYOD policy of your company. Chances are it’s already being implicitly shaped by employees whether internal IT likes it or not. The first step is to decide to pursue what a BYOD policy might look like if deployed to unit managers.

Security expert Symantec has published an infographic that may help you formulate a BYOD policy.

Highlights include:

1. Clearly identify your business goals related to a BYOD policy for location managers. It’s easier if you’re targeting a specific use case like “Store Manager BYOD” than a generalized employee policy.

2. Analyze existing security and regulatory policies looking for supporting and conflicting policies. Do you have specific legal or HR issues to consider?

3. Determine what kind of support you want to provide store managers. Does this shape the set of applications you want to publish to them? How will training be done?

4. Identify where the data will live. Can any data be downloaded to the device? If so, how is it secured? If not, how is the communication channel secured?

5. Define the minimum device standards. Cover things like jail-broken devices, which may pose a security threat to your network.

6. Define who is paying for data plans, how much and how often.  Create a cost model that clearly articulates the direct and hidden costs.

7. Start off with a pilot group that has minimum risk and slowly expand the program.

The above isn’t a comprehensive list, just a sampling to get you thinking. There are numerous articles on the Internet on creating a cost-effective BYOD policy. Be careful not to go too far down the rabbit hole. It’s important to keep it as simple as possible and ramp up from there.

Implementing a BYOD policy will take work and will not be met with universal acceptance. Embracing it represents an investment in an inevitable future, but one that will let you leapfrog obsolete technology, improve morale, boost performance and most importantly, provide an improved customer experience.

Kurt Williams (kwilliams@mshare.net, 800-634-5407) is chief product officer for Salt Lake City-based Mindshare Technologies.