Did you know that only a small fraction of your employees bring their “A” game to work every day? Only about one in five do. The rest? At best they are bringing their “B” or “C” games to work—at worst, their main goal is to keep from getting fired. In the corporate world, countless companies dedicate a sizable chunk of their annual budgets to solving employee engagement issues. Restaurant operators don’t typically spend a lot of time or money ...

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