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More in Owner Interviews
Jun 27, 2014
Food prep is key to restaurant operator's 'magic'
Kenneth Cribb of Willy Taco in Spartanburg, SC, says that the magic of his restaurant's food is in the preparation....
Jun 25, 2014
Darden plans to revitalize Olive Garden
Darden is repositioning Olive Garden to be relevant to Millennials. Here's how....
Jun 13, 2014
Sammy Hagar's passion drives new restaurant concept
The Red Rocker was recently in Cleveland to open his fourth Sammy's Beach Bar & Grill location....
Jun 13, 2014
Why restaurant design is so important
Kenneth Cribb of Willy Taco in Spartanburg, SC, talks about why paying attention to your restaurant's design is so important....
Jun 6, 2014
Restaurant owner shakes up top-down management
Kenneth Cribb of Willy Taco in Spartanburg, SC, discusses why top-down management is a thing of the past....
Jun 3, 2014
True hospitality showcased during San Diego wildfires
Amid a chaotic few days in mid-May, the San Diego-based Luna Grill team shifted gears and quickly became emergency community volunteers, helping feed first responders....
May 23, 2014
Avoid complacency by focusing on details
Veteran restaurateur Chester Kroeger discusses how easy it is to become complacent when your restaurant is doing well...
May 16, 2014
Giving customers a reason to come to your restaurant
Chester Kroeger of Fudpucker's also talks about how his team has learned to constantly evolve....
May 9, 2014
Indy restaurants' advantages over chains
Chester Kroeger of Fudpucker's in Destin, FL, talks about the advantages independent restaurants have over chain restaurants....
May 2, 2014
The challenge of finding good restaurant employees
Chester Kroeger of Fudpucker's dicsusses why he and his team look for attitude instead of experience....
Apr 30, 2014
5 surprising tips from successful independent owners
Taking chances, tempering growth, breaking rules: It’s all part of building a thriving operation, these owners say....
Apr 28, 2014
Guest satisfaction staple of Texas owner's success
Austin Allen bought his first bar in El Paso at 21. Eight years later he owns five independent locations and has expanded into the hot Austin market....
Apr 18, 2014
What three decades have taught one owner
Advice Chester Kroeger of Fudpucker’s would share with his younger self...
Apr 14, 2014
Paul Hibler grows SoCal restaurant portfolio
Value, local character and distinctive design mark Paul Hibler’s growing portfolio of Southern California-based restaurants....
Mar 26, 2014
What separates independent restaurants from the pack
The owners and staff at Capital Club 16 in Raleigh, NC, share their views on going solo....
Feb 21, 2014
Video: How independent restaurants impact the economy
Operators tell their stories to the community...
Jan 31, 2014
Why a small restaurant considers itself world famous
Fort Lauderdale's Riverside Market & Cafe is off the beaten path...
Jan 24, 2014
Creating a comfortable restaurant atmosphere
How Julian Siegel creates a relaxed environment at Riverside Market & Cafe...
Jan 17, 2014
How to keep self-serve guests honest
Lisa Siegel of Riverside Market & Cafe in Fort Lauderdale, FL, discusses the honor system she and her team use...
Jan 10, 2014
Operator shares unconventional hiring strategy
Julian Siegel says he has found some of his best employees by chance...
Jan 3, 2014
Restaurant's investment pays off in planning
Daisuke Utagawa of Daikaya in Washington, D.C., tells why he and his partners invested the time and money to visit Japan while planning their restaurant...
Dec 20, 2013
Building a dream restaurant
Yama Jewayni of Daikaya in Washington, D.C., talks about why he and his partners built their dream restaurant....
Dec 13, 2013
Why a restaurant partnership group works
Daisuke Utagawa talks about the why his restaurant's partnership group works...
Dec 6, 2013
The importance of cooking with happiness
Katsuya Fukushima of Daikaya in Washington, D.C., offers advice...
Nov 22, 2013
Restaurant owner makes inexperience a positive
Mike Schatzman says he turned his lack of experience in the restaurant business into a positive....
Restaurant service warms up
Are poor phone manners costing your restaurant?
What grates on your bar customers
Should you give it away?
Book review: Delving deeper into fries
10 spicy bar food recipes to heat up your menu
Create stylish bar bites for your restaurant
Small plates, snack recipes raise the bar
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