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Jul 15, 2013
Apps that can help your ops
New mobile technology offers solutions to streamline operations and boost profits....
Jul 1, 2013
Paula Deen: What reviewers are saying on Yelp
The embattled ex-Food Network star still runs her flagship restaurant in Savannah. How is it faring on a key social media site?...
Jun 21, 2013
Restaurateur rewards customers through social media
Chris Sommers said he recognized a gap in social media interaction with customers and found a solution to fill it....
Jun 19, 2013
How restaurants can make the most of social media
Restaurateurs Richard Blais, Grant Achatz and more share strategies...
Jun 18, 2013
5 ways to encourage loyal customers
Stay visible, don’t forget the photos — and more...
Jun 18, 2013
Measuring social media success begins with a clear vision
A recent report from Cornell Center for Hospitality Research shows many restaurants lack defined strategies and goals for social media use....
Jun 17, 2013
Social media insights reveal top menu trends
Scallops, short ribs, octopus, cucumber cocktails and red velvet cake are driving customer loyalty, according to social media analysis....
May 30, 2013
How viral videos can work for you
A Legal Sea Foods ad campaign uses stupid, dangerous and even gross-out YouTube clips to keep its brand fresh and sell more seafood....
May 13, 2013
Five secrets to social media success
How to build an online community of followers that will spend money at your restaurant....
Apr 19, 2013
Study reveals what Facebook fans are worth
Combining interaction times and shared "likes" can put a dollar value on social media fans....
Apr 4, 2013
Twitter tool could expedite hiring process for restaurants
New Web app connects employers to job seekers in an instant....
Mar 27, 2013
Tips for making the most of Instagram
Instagram offers opportunities to engage diners and extend your profile virally through the community....
Mar 20, 2013
OpenTable enhances social media offerings
New Facebook app comes on heels of Foodspotting acquisition...
Feb 13, 2013
How social platforms can improve hiring
Focused platforms streamline the recruiting and hiring process....
Feb 4, 2013
Facebook dives into the restaurant gift card game
Two of the four options available via the new Facebook Card involve foodservice operations....
Jan 30, 2013
How to get the most impact from Instagram
Constant Contact, an online marketing organization, collected these six tips to help businesses maximize the impact of Instagram...
Jan 30, 2013
How four chefs leverage the promotional nature of Instagram
Quick snapshots nurture an intimacy with current and would-be guests...
Jan 16, 2013
Digital communication: Signs of the times
Deploying digital signage (DS) to help evolve your restaurant’s brand brings you closer to the way people communicate with each other today....
Jan 9, 2013
Keep your eye on these emerging social media trends
This year’s biggest trend is to better connect with your customers....
Dec 4, 2012
Are you using the right business tools?
There’s a good chance you’re using way too many business tools that complicate your life. It’s time to simplify....
Nov 1, 2012
Six Twitter writing tips
How to win friends and influence people, in 140 characters or less....
Sep 18, 2012
What tweeting can do for your restaurant
Learn best practices for making Twitter an effective part of your restaurants social media marketing plan....
Sep 17, 2012
Not on Nommunity? Your restaurant’s missing out
Nommunity’s Food Community app enables customers to interact with each other to find out whether restaurants like yours can give them what they want...
Sep 6, 2012
Pinterest: Why restaurants need to be there
Take a look at tips to help build a robust presence on the photo-sharing social media network...
Aug 30, 2012
Five quick tips for responding to online attacks
Kent Campbell, founder of InternetReputationManagement.com, offers five tips for dealing with negative reviews and comments...
How to handle customer requests hospitably
Do your new cocktails have legs?
Editor's Picks: Banner year for burgers
Dos and don’ts of employee disciplinary action
Cookbooks with Latin, Asian, regional American flavors
Why are restaurants ignoring dessert?
What makes the best bartenders
11 new versions of classic sandwiches
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