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> More in Consumer Trends
More in Consumer Trends
Sep 18, 2013
Does the public still care about celebrity chefs?
The cult status that celebrity chefs have enjoyed for the last decade may be on the wane, according to MarketWatch....
Sep 17, 2013
Traffic report: Casual dining stops free fall
Segment steady for first time since the second quarter of 2008 as industry makes modest gains, according to NPD data...
Sep 16, 2013
Small plates still a big hit
Flexible menu items can serve as snacks, appetizers and sides to drive more revenue....
Sep 12, 2013
Beer sales ready to rebound?
Slipping growth in the beer category hasn’t stopped beer-themed restaurant concepts from opening large-format operations nationwide....
Aug 21, 2013
Study: Consumers still demand value, but it's not all about price
Customizable options, fresh and premium food and portion size all count, too....
Aug 15, 2013
No-kid policies may be shortsighted
Restaurants that ban kids make headlines, but most operators would forego a huge chunk of business if they were to stop being family-friendly....
Aug 6, 2013
Shocking! Consumers want to indulge when dining out
Calorie counts and other healthy messaging aren’t swaying customers from ordering what they want....
Aug 6, 2013
Gallup: Is the beer boom about to go bust?
A new survey of alcoholic beverage drinkers finds wine nearing parity with once-dominant beer—and liquor’s not far behind....
Jul 26, 2013
Consumers still craving better burgers
New report shows quality ingredients and customizable offering are the driving force in the sector’s growth....
Jul 19, 2013
Grocery retailers poised to steal more market share
NPD and Technomic both forecast consumers will soon source more meals at supermarkets, fewer from restaurants....
Jul 15, 2013
Social media provides real-time customer service
New technology makes it easier for customers to comment on their experiences, while savvy restaurants are taking advantage of the added insight....
Jul 15, 2013
Technology continues to transform the guest experience
New tools offer convenience for diners and data for operators...
Jul 12, 2013
Stalking the wild millennial
If you’re dismissing your millennial customers, you’ll be leaving a lot of dollars on the table....
Jul 5, 2013
Quality trumps price in value equation
A surprisingly large number of consumers say they care more about restaurant food quality than the price tag, NPD finds....
Jul 1, 2013
Paula Deen: What reviewers are saying on Yelp
The embattled ex-Food Network star still runs her flagship restaurant in Savannah. How is it faring on a key social media site?...
Jun 24, 2013
Customers to operators: Treat your staff right, or else
A new survey finds consumers prefer to patronize restaurants that take good care of their employees....
Jun 18, 2013
Customers rekindle love of full-service restaurants
Year-over-year, patrons are a little happier with the food and overall dining experience they’re getting from full-service restaurant operators....
Jun 13, 2013
Consumers see 'healthy' differently than restaurants do
NPD report says most common tactic is cutting back on orders....
May 28, 2013
EMV is coming: Six steps to take now
Will your restaurant be ready when customers start using next-generation smart cards to pay their tab?...
May 23, 2013
Industry performance mixed, but independents stay strong
Technomic lowers forecast slightly, while Census Bureau reports record April for restaurants and bars....
May 16, 2013
Have you hugged your servers lately?
New study shows consumers respond well to great service....
May 13, 2013
Brunch, 'America's pastime,' can be a real moneymaker
Technomic and innovative operators offer insight into running popular and profitable brunch services....
May 9, 2013
Maggiano's named favorite U.S. casual dining chain
Although P.F. Chang’s seems to dominate the results of a new consumer survey, Maggiano’s Little Italy gets the overall win....
Apr 26, 2013
U.S. Hispanics not full-service fans yet
The fast-growing Hispanic demographic drives growth in some parts of the economy. But in restaurants? Not so much....
Apr 25, 2013
Trend watch: Why fine dining could fade
A survey suggests that the wealthiest U.S. households will cut back visits to upscale restaurant over the rest of this year....
How guest management systems can streamline operations
Build a better restaurant marketing plan, part 2
Is booth seating best for your restaurant?
How to cultivate loyalty through a culture of success
Try loyalty programs if deal fatigue sets in
Next up for Jose Garces: Rosa Blanca
Should restaurants serve intoxicated customers?
14 recipes that reinvent the salad
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