In the September issue, editor Mike Sanson railed on restaurants that close their doors before posted closing hours. Restaurants that do so damage the trust they've created with customers, he said. Most agreed with him. Here are some excerpts from response letters. We talk about this scenario all the time at our 58-year-old restaurant. We are always open when we say we're going to be open. I would feel terrible if, during a snowstorm, a customer drove all the way out to our ...
Register to view this article
Why Register for FREE?
Registering for Premium Content on Restaurant Hospitality will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick.