Sky-high employee turnover is the bane of the restaurant industry, but some owners have invented strategies to overcome the problem. One of them is Tom Jednorowicz, c.e.o. and founder of Meatheads Burgers & Fries, a Chicago-based fast-casual concept that has expanded to 11 units in the last five years, with plans for five more this year. He recently shared the approach that has kept Meatheads’ turnover rate below 30 percent. RH: Most restaurants struggle to retain workers. ...
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