Look out. Discounts and deals seem to have lost their promotional punch in the casual dining segment, where foodservice information provider NPD recently reported a steady two-percent-per-year decline in customer visits since 2009. One tactic that could help operators fill all the empty seats: cozy up to the corporate dining crowd, whose year-over-year spending to entertain clients in restaurants rose 5.2 percent in the first quarter of 2014. Casual dining chains better do something to ...

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