This week’s buzz phrase: facial hair. The first sign is a new report from the Cornell Hospitality Quarterly that hotel guests think less of employees with beards. Respondents in the school’s survey said that the most effective employees happen to be good-looking and clean-shaven, and they tend to smile. The study, conducted by Virginia Tech and Old Dominion University faculty members, considered how appearance translates to assurance. The researchers asked a panel of 102 ...

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