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Restaurant gift cards appeal to 72% of consumers, survey finds

National Restaurant Association finds 47% of adults plan to give eatery gift card this holiday season

Ron Ruggless, Senior Editor

December 16, 2019

2 Min Read
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Restaurant gift cards appeal to 72% of people, according to a new survey from the National Restaurant Association.

About 47% of U.S. adults say they plan to give a restaurant gift card this season, according to Hudson Riehle, the Washington, D.C.-based trade association’s senior vice president of research and knowledge. That number rises to 60% among consumers with children in the household, he said.

“Ninety percent of people tell us they enjoy going to restaurants, so a gift card is pretty much one size fits all,” Riehle said. “They are also a good choice for someone who wishes to give an experience rather than a material item.”

The National Restaurant Association’s gift-card survey was conducted online Dec. 2-4 by New York City-based Engine Group and included 1,004 adults. The survey also found:

  • More than half of consumers (56%) said they would want a gift card from their favorite restaurant.

  • Nearly a quarter (22%) would like to use a gift card to try a new restaurant they haven’t been to before; and

  • More than one in five (21%) would like a gift card for a restaurant they wouldn’t otherwise get to visit.

Restaurant Gift Card Research Graphic NRA.jpg

National Restaurant Association

Credit: The National Restaurant Association

As for when consumers use their cards, 20% said they would use the gift as soon as possible, while 40% planned to save it for a special occasion. When they do use them, more than a third (35%) said they would splurge and order more expensive items than usual.

Paytronix, the digital guest-experience platform, found gift cards sales among 220 surveyed brands, increase 10% year-over-year in 2018. This year, between Black Friday and the following Sunday, overall gift card sales for the surveyed brands rose nearly 4%, the company said in an early holiday report.

“Restaurant gift cards are a perfect gift for anyone on your shopping list,” Riehle said. “They’re quick and easy to purchase and your friends and loved ones get to pick the meal they want most.”

The National Restaurant Association was founded in 1919 to advocate on behalf of foodservice outlets.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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