Align Public Strategies interviews Fred LeFranc, a restaurant industry “chaos strategist” from Results Thru Strategy, on what he thinks will happen to a dramatically shifting workforce; how brands are finding ways to attract customers and employees; the influence of private-equity firms; and what’s keeping restaurant CEOs up at night.

 Align Public Strategies is a full-service public affairs and creative firm that helps corporate brands, governments and nonprofits navigate the outside world and inform their internal decision-making. This article does not necessarily reflect the opinions of the editors or management of Nation's Restaurant News or Restaurant Hospitality.