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How to attract Gen Z

This next generation of consumers is especially tuned into tech and brand authenticity.

Marcella Veneziale, Associate web editor

March 10, 2017

1 Min Read
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Millennials have been the darlings of consumer trend-watchers for some time, but the younger Gen Z cohort — those born after 1995 — is gaining increasing attention. This next generation of consumers is especially tuned into tech and brand authenticity. An iris Worldwide study reveals how you can attract them:

Focus on influencers. The opinions of shared community members are key to members of Gen Z. Brand efforts should align with the group’s values.

Position your brand as a lifestyle. Gen Z continues to connect with brands after leaving their four walls. Instead of focusing on a single dining occasion, think of ways to extend the brand experience.

Go where they are. More than any generation before them, Gen Z lives online, with social media a vital tool. Make sure to connect with them on platforms like Instagram and Snapchat.

Keep it simple. The optimal Gen Z dining experience is facilitated by tech such as mobile ordering and kiosks. Make the process as easy as possible for customers eating in and taking out.

About the Author

Marcella Veneziale

Associate web editor, Nation's Restaurant News

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