If you want your restaurant to be irresistible to families, you've got to take care of kids.
You've probably had an experience like this: You decide to eat out with your kids. You go to a family restaurant, order your meal, then wait for the food to be prepared and served. As you wait, the kids get bored, restless and, before long, they're disturbing other patrons and turning your dining experience into a nightmare. In response, you try to force your kids to behave, ruining their experience. At the end of the evening, you turn to your spouse and say, “That's the last time we're ...
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