Foodservice is not known for its technology early adopters; heck, it took more than a decade for OpenTable to get any hold in the industry. Confronted with a new high-tech idea, the first thing most restaurant owners want to know is: Who else is using it? That doesn’t mean the industry can’t be changed. Here are five ways that technology is shifting the way restaurants can interact with customers. 1. Better Ordering Customers read the menu, choose a dish, tell the server: That’s how ...
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