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> Michael Sanson
Articles by Michael Sanson
You Thought It Was Safe to Go Back in the Water?
This country has always been about freedom. So, when the so-called obesity lawsuits surfaced a few years back, most were incensed. After all, Americans
Brian Bistrong, Chef, The Harrison, New York, NY
You can make an argument about the need to push the culinary envelope with foams, fried mayonnaise and edible menus. But even culinary cliff divers who
Your Customers Want to Know How You Handle Tips
Who would have ever guessed a tip jar would create so much controversy, but that's exactly what has happened here in Cleveland recently. The brouhaha,
Emmanuel Villaran, Chef, Andina, Portland, OR
America's taste for ethnic food is ravenous. But could it be that John Q Public is ready for Peruvian food? Yes, according to Bon Appetit, which recently
It's Not The Economy, Stupid. It's All About You.
For the past several years, I've written this magazine's state of the industry report. It's based on statistics, both past and projected, from the National
Is It Fair That McDonald's May Be Given The Boot?
An interesting dilemma surfaced recently involving Cleveland Clinic, the nation's premier heart-surgery hospital, and Mc-Donald's, which operates a unit
Todd Mark Miller, Chef, Washington Square, Philadelphia, PA
Chef Todd Mark Miller attracted a ton of publicity a few months back with his $100 version of a Philly cheesesteak sandwich. It was a brilliant, if unnecessary,
2004 Was The Best Year Ever To Eat In Restaurants
There may be no person in America who travels to more cities and eats in more restaurants than John Mariani, who has written a column in these pages for
Tips, Memorable Experiences & Old Timers
Alot has happened since we last got together, so here's more stuff to ponder. As always, I'm interested in your take on points I raise. First, how about
It's All About Serving The Customer And Moderation
Here's an update on some of the latest stuff that's crossed my desk in the last few weeks. The first was a report on the American Customer Satisfaction
Zak Pelaccio, Chef, 5 Ninth, NYC
The bold and the beautiful are now flocking to Manhattans Meatpacking District to eat at the citys most avant-garde restaurants. The newest arrival is
Are Chain Stores Ruining The Landscape of America?
As the retail marketplace has matured, its become increasingly more difficult to find prime real estate. The chains, which have more financial clout than
Pei Wei Buffalo Wild Wings Noodles & Co. Bonefish ON FIRE: The cornerstone of Buffalo Wild Wings success has been its namesake menu item, though it offers
Jacques Van Staden, Chef de Cuisine , Aliz, Las Vegas, NV
After graduating from high school, Jacques Van Staden sold his car to buy a plane ticket to America, a country where very few 18-year-olds would ditch
Are You Tough Enough To Handle A Bad Review?
Theres been a lot of talk lately about restaurant reviewers, and not much of it is complimentary. For a brief time I reviewed restaurants for a newspaper,
Video: How independent restaurants impact the economy
What 'Yes, Chef' really means
Is booth seating best for your restaurant?
How to cultivate loyalty through a culture of success
Try loyalty programs if deal fatigue sets in
Casual dining gets cooler
New pizza ideas target meat-lovers, healthful eaters
Should babies be brought to upscale restaurants?
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