Bob Krummert

Indian flavors, Asian noodles, goat top 2017 trends
Sterling-Rice Group’s dining predictions reflect closer ties between consumer beliefs, food
10-unit Hillstone tops Consumer Reports chain rankings
Demanding customers weigh in on full-service chain restaurants they like, call out those they don’t
Booking startup Tock reaches out to casual operators
Web-based reservation system that requires deposits might be just the ticket for many restaurants
Restaurant glut fueling no-growth scenario 1
Darden CEO says more restaurant closures would be helpful for overall industry
How top fast-casual chains drive traffic
Morningstar considers what fast-growing fast-casual chains are doing right to boost business in a challenging market environment
Operators: Millennial employees just aren’t that into you 3
Like it or not, members of what Gallup calls “the least-engaged generation in the workforce” require special handling by managers.
Walmart hosts fair food restaurant experiment
A new concept brings crazy state fair concoctions to shoppers at the country’s largest retailer.
Restaurants face slumping lunch sales 1
Fewer midday diners spells trouble for some operators; so does higher turnover among employees and managers.
How cleanliness slips drive customers away
Not getting enough repeat patrons? Poorly maintained public areas might be a big part of your problem.
Hospitality demands high touch, high speed
Even tech-crazed patrons need to think that a restaurant is on their side, says customer service guru Micah Solomon.
Trendinista: Can restaurants profit from an edible cannabis boom?
If voters OK recreational marijuana ballot measures, chefs and operators will have a lucrative way to leverage their brand.
Is Yelp hurting chain restaurant sales? 2
Recent figures suggest online restaurant reviews may drive more revenue for independent restaurants than for their industry rivals.
Stone Brewing plans craft beer hotel
Roomservice growler delivery and farm-to-table dining are key amenities at a new beer-centric hotel.
Forecast: Driverless cars could help sell more drinks
Wall Street thinks autonomous vehicle technology will both boost restaurant alcoholic beverage revenue and cut down on DUIs.
Tablet systems may spur impulse ordering
Restaurant customers might order more when ordering via touchscreen apps, new research suggests.
Penton Restaurant Group

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