Comments Feed

4 ways to obtain useful guest feedback Commented on: 47 weeks ago (May 27, 2014)

Craig, appreciate your comment and you make a good point.

Restaurant guests not ready to pay extra for that ketchup Commented on: 50 weeks ago (May 7, 2014)

Harry, you make some excellent points here. No such thing as a free lunch!

7 strategies to control opening costs Commented on: 1 year ago (April 18, 2014)

Thanks for another point of view, Stephen.

Yelp reviews gain even bigger audience Commented on: 1 year ago (February 26, 2014)

Hi Thomas--interesting observations!

Fortify your defenses against credit card hackers Commented on: 1 year ago (February 3, 2014)

Craig, not sure if it's the majority, but many diners are reluctant to hand credit cards over to complete strangers who vanish with them.

Kids' dining: Time to get on board with babies? Commented on: 1 year ago (January 24, 2014)

Jan: Good advice for parents, and for restaurant owners!

Manage your reputation before customers leave Commented on: 1 year ago (January 22, 2014)

Hi Neil, thanks for sharing your positive experience!

Court says Yelp reviewers have no right to anonymity Commented on: 1 year ago (January 22, 2014)

Hi Frank: Thanks for weighing in on this. It's clearly a hot button for many operators.

More 2014 trends: Luxury makes a comeback Commented on: 1 year ago (January 15, 2014)

Great observation--thanks!

Michael White does American retro in all the right ways Commented on: 1 year ago (December 11, 2013)

Agreed. Diners are looking for casual concepts with high standards and great drinks, and supper clubs fit the bill.

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