Tuesday, July 8, 2014 - 11:39

Thanks for the additional details about guns in restaurants, Don.

Tuesday, January 21, 2014 - 14:15

Failure rates in the restaurant industry have historically been overblown, Matt. The last and most realistic numbers I've seen came from the NRA, which report that close to 30 percent of new...

Tuesday, January 21, 2014 - 14:01

Congratulations, Carol, you're clearly on the ball. And you're right, there are so many ways to keep abreast of what's going on in the industry. The last thing one should do is sit in his or her...

Tuesday, October 8, 2013 - 08:00

It was a bit of poetic license, juliet. We didn't name them Rising Stars because they are a hot mess. We, like you, are fans.

Thursday, September 26, 2013 - 15:08

Thanks for your comment, Jordan. My friend, in fact, has decided to charge for bread service and she's gotten only a couple complaints. So, you're right about customers. If you give them a great...

Thursday, September 26, 2013 - 14:15

Dan, you're so right. It's those little things that customers remember and, as you said, you can't argue with 16 years of consecutive growth. Bravo!

Thursday, September 26, 2013 - 14:14

My friend said she neither has the equipment or the time to make the bread, and even if she did she could not produce it at the level she needs.

Tuesday, September 24, 2013 - 09:58

I guess it boils down to how well your in-house person bakes bread. I know my friend gets her bread from a world-class bread maker. I'll get back to her on this, but I suspect she doesn't think...

Tuesday, September 24, 2013 - 09:53

I understand your pain, JoAnne. The owner did handle your complain poorly. He gets points for responding to you honestly. But he loses points for accepting the idea that a restaurant has to live...

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