Technology http://restaurant-hospitality.com/taxonomy/term/6754/more en New app allows restaurant orders via Facebook Messenger http://restaurant-hospitality.com/consumer-trends/new-app-allows-restaurant-orders-facebook-messenger <div class="field-deck"> Allset removes wait times at lunch with its new chatbot. </div> <div class="node-body article-body">Allset removes wait times at lunch with its new chatbot. </div> <p><a href="http://restaurant-hospitality.com/consumer-trends/new-app-allows-restaurant-orders-facebook-messenger" target="_blank">read more</a></p> http://restaurant-hospitality.com/consumer-trends/new-app-allows-restaurant-orders-facebook-messenger#comments Consumer Trends Technology Fri, 05 Aug 2016 13:52:00 +0000 56701 at http://restaurant-hospitality.com Operators discuss how technology has changed hospitality http://restaurant-hospitality.com/technology/operators-discuss-how-technology-has-changed-hospitality <div class="node-body article-body"><p><strong>Florence: How can a restaurant be high tech and high touch at the same time?</strong></p></div> <p><a href="http://restaurant-hospitality.com/technology/operators-discuss-how-technology-has-changed-hospitality" target="_blank">read more</a></p> http://restaurant-hospitality.com/technology/operators-discuss-how-technology-has-changed-hospitality#comments Operations Technology Wed, 13 Jul 2016 01:27:00 +0000 55801 at http://restaurant-hospitality.com <p>Plugged in: (from left) Michael Jacobs, Nicolas Jammet, Maureen Cushing and Tyler Florence.</p> 4 quick cures for ailing electronic gadgets http://restaurant-hospitality.com/technology/4-quick-cures-ailing-electronic-gadgets-0 <div class="field-byline"> Kenny McKechnie </div> <div class="field-deck"> Prevention and a few simple steps can keep phones, tablets and more running smoothly. </div> <div class="node-body article-body">Prevention and a few simple steps can keep phones, tablets and more running smoothly.</div> <p><a href="http://restaurant-hospitality.com/technology/4-quick-cures-ailing-electronic-gadgets-0" target="_blank">read more</a></p> http://restaurant-hospitality.com/technology/4-quick-cures-ailing-electronic-gadgets-0#comments Back of the House Technology Tue, 05 Jul 2016 20:14:00 +0000 55631 at http://restaurant-hospitality.com <p>Accidents happen, and a little protection will help avoid an expensive mishap.</p> Thinkstock OpenTable tests seamless payment option http://restaurant-hospitality.com/technology/opentable-tests-seamless-payment-option <div class="field-deck"> The Tab feature allows patrons to avoid waits for the check. </div> <div class="node-body article-body">The Tab feature allows patrons to avoid waits for the check.</div> <p><a href="http://restaurant-hospitality.com/technology/opentable-tests-seamless-payment-option" target="_blank">read more</a></p> http://restaurant-hospitality.com/technology/opentable-tests-seamless-payment-option#comments Back of the House Technology Tue, 05 Jul 2016 14:12:00 +0000 55601 at http://restaurant-hospitality.com <p>With Tab, guests can opt to settle their bill automatically with on-file credit cards or Apple Pay.</p> OpenTable Tips for choosing a web survey tool http://restaurant-hospitality.com/technology/tips-choosing-web-survey-tool <div class="node-body article-body">Web surveys are an excellent way to get useful feedback from guests and staff members.</div> <p><a href="http://restaurant-hospitality.com/technology/tips-choosing-web-survey-tool" target="_blank">read more</a></p> http://restaurant-hospitality.com/technology/tips-choosing-web-survey-tool#comments Technology Wed, 08 Jun 2016 04:00:00 +0000 55091 at http://restaurant-hospitality.com <p>Web surveys automate many of the clerical aspects of obtaining feedback.</p> Thinkstock Survey: Mobile users likely to preview restaurant menus http://restaurant-hospitality.com/technology/survey-mobile-users-likely-preview-restaurant-menus <div class="field-deck"> Mobile users are also hungry for deals, the study found. </div> <div class="node-body article-body">Mobile provides an important tool in searches for restaurants and dining deals.</div> <p><a href="http://restaurant-hospitality.com/technology/survey-mobile-users-likely-preview-restaurant-menus" target="_blank">read more</a></p> http://restaurant-hospitality.com/technology/survey-mobile-users-likely-preview-restaurant-menus#comments Marketing Technology Tue, 17 May 2016 13:37:00 +0000 54341 at http://restaurant-hospitality.com <p>Younger diners are most likely to shop for restaurants on their phones.</p> Thinkstock Millennials to restaurants: give us more tech http://restaurant-hospitality.com/consumer-trends/millennials-restaurants-give-us-more-tech <div class="field-deck"> An Oracle study shows that most restaurants aren’t as connected as they should be with younger customers. </div> <div class="node-body article-body">An Oracle study shows that most restaurants aren’t as connected as they should be with younger customers. </div> <p><a href="http://restaurant-hospitality.com/consumer-trends/millennials-restaurants-give-us-more-tech" target="_blank">read more</a></p> http://restaurant-hospitality.com/consumer-trends/millennials-restaurants-give-us-more-tech#comments Consumer Trends Technology Mon, 25 Apr 2016 15:45:00 +0000 53841 at http://restaurant-hospitality.com <p>Restaurants that aren&#39;t making the most of mobile are&nbsp;falling short for millennials, Oracle research suggests.</p> Thinkstock Kick apps: Up your game with these digital tools http://restaurant-hospitality.com/operations/kick-apps-your-game-these-digital-tools <div class="node-body gallery-body"><p>Digital apps can help restaurant operators do their jobs more effectively and profitably. Here are five to check out.</p> </div> http://restaurant-hospitality.com/operations/kick-apps-your-game-these-digital-tools#comments Operations Technology Wed, 23 Mar 2016 15:13:00 +0000 52921 at http://restaurant-hospitality.com Consider options for mobile apps http://restaurant-hospitality.com/technology/consider-options-mobile-apps <div class="field-byline"> Andrew Levi </div> <div class="field-deck"> Restaurants are under increasing pressure to connect with consumers through apps. </div> <div class="node-body article-body">Restaurants are under increasing pressure to connect with consumers through apps.</div> <p><a href="http://restaurant-hospitality.com/technology/consider-options-mobile-apps" target="_blank">read more</a></p> http://restaurant-hospitality.com/technology/consider-options-mobile-apps#comments Marketing Gated Technology Mon, 21 Mar 2016 12:39:00 +0000 52731 at http://restaurant-hospitality.com <p>An app makes it easier for customers to find your restaurant. But which app is right for you?</p> Thinkstock 2016 outlook: Restaurant technology takes a back seat http://restaurant-hospitality.com/trends/2016-outlook-restaurant-technology-takes-back-seat <div class="field-deck"> Restaurants will face some big challenges this year, but addressing them won’t necessarily require large capital expenditures. </div> <div class="node-body article-body">Restaurants will face some big challenges this year, but addressing them won’t necessarily require large capital expenditures.</div> <p><a href="http://restaurant-hospitality.com/trends/2016-outlook-restaurant-technology-takes-back-seat" target="_blank">read more</a></p> http://restaurant-hospitality.com/trends/2016-outlook-restaurant-technology-takes-back-seat#comments Trends Operations Gated Technology Mon, 14 Mar 2016 19:14:00 +0000 52621 at http://restaurant-hospitality.com <p>Customers value digital menus and online order capability over other technologies used in restaurants.</p> Thinkstock