Letters http://restaurant-hospitality.com/taxonomy/term/6613/more en How restaurants should respond to customer comments http://restaurant-hospitality.com/letters/how-restaurants-should-respond-customer-comments <div class="node-body article-body">Readers sound off on how to handle a customer complaints</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/letters/how-restaurants-should-respond-customer-comments" target="_blank">read more</a></p> http://restaurant-hospitality.com/letters/how-restaurants-should-respond-customer-comments#comments Eat Beat Letters Tue, 30 Sep 2014 18:23:00 +0000 35851 at http://restaurant-hospitality.com Guns in restaurants: A double-barreled dilemma http://restaurant-hospitality.com/letters/guns-restaurants-double-barreled-dilemma <div class="node-body article-body">Editor-in-chief Michael Sanson asked readers how they feel about allowing guns in their restaurants</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/letters/guns-restaurants-double-barreled-dilemma" target="_blank">read more</a></p> http://restaurant-hospitality.com/letters/guns-restaurants-double-barreled-dilemma#comments Eat Beat Letters Fri, 29 Aug 2014 14:00:00 +0000 34661 at http://restaurant-hospitality.com Jordi Delgado/Thinkstock Readers sound off on customer service at the bar http://restaurant-hospitality.com/letters/readers-sound-customer-service-bar <div class="node-body article-body">Restaurant Hospitality editor-in-chief Michael Sanson asked readers how they would handle customer service at the bar</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/letters/readers-sound-customer-service-bar" target="_blank">read more</a></p> http://restaurant-hospitality.com/letters/readers-sound-customer-service-bar#comments Letters Mon, 04 Aug 2014 15:42:00 +0000 33961 at http://restaurant-hospitality.com Operators sound off on restaurant competition shows http://restaurant-hospitality.com/letters/operators-sound-restaurant-competition-shows <div class="node-body article-body">Editor-in-chief Michael Sanson suggested that cooking shows have gone too far and are demeaning to chefs</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/letters/operators-sound-restaurant-competition-shows" target="_blank">read more</a></p> http://restaurant-hospitality.com/letters/operators-sound-restaurant-competition-shows#comments Eat Beat Business Letters Tue, 01 Jul 2014 15:09:00 +0000 32911 at http://restaurant-hospitality.com Media Bakery How to handle intoxicated restaurant customers http://restaurant-hospitality.com/letters/how-handle-intoxicated-restaurant-customers <div class="node-body article-body">Readers sound off on an intoxicated woman who was over-served and allowed to leave the restaurant with a full glass of beer.</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/letters/how-handle-intoxicated-restaurant-customers" target="_blank">read more</a></p> http://restaurant-hospitality.com/letters/how-handle-intoxicated-restaurant-customers#comments Eat Beat Letters Fri, 30 May 2014 14:00:00 +0000 31731 at http://restaurant-hospitality.com Baby, don't mess with my upscale restaurant http://restaurant-hospitality.com/letters/baby-dont-mess-my-upscale-restaurant <div class="node-body article-body">Restaurant Hospitality readers weigh in on bringing babies to upscale restaurants.</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/letters/baby-dont-mess-my-upscale-restaurant" target="_blank">read more</a></p> http://restaurant-hospitality.com/letters/baby-dont-mess-my-upscale-restaurant#comments Eat Beat Business Letters Thu, 01 May 2014 14:00:00 +0000 30711 at http://restaurant-hospitality.com For restaurants, the little things count http://restaurant-hospitality.com/letters/restaurants-little-things-count <div class="node-body article-body">Readers sound off on bartenders who don’t remove drinks straws, wet napkins and soiled plates and glasses from the bar in a timely manner</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/letters/restaurants-little-things-count" target="_blank">read more</a></p> http://restaurant-hospitality.com/letters/restaurants-little-things-count#comments Eat Beat Letters Gated Fri, 28 Mar 2014 14:00:00 +0000 29441 at http://restaurant-hospitality.com How to entice restaurant guests http://restaurant-hospitality.com/letters/how-entice-restaurant-guests <div class="node-body article-body">The readers of Restaurant Hospitality were all over the map with ideas and complaints in the world of foodservice</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/letters/how-entice-restaurant-guests" target="_blank">read more</a></p> http://restaurant-hospitality.com/letters/how-entice-restaurant-guests#comments Letters Gated Mon, 24 Feb 2014 15:00:00 +0000 28631 at http://restaurant-hospitality.com Managing restaurant customers with service dogs http://restaurant-hospitality.com/letters/managing-restaurant-customers-service-dogs <div class="node-body article-body">A reader laments that some customers with dogs are abusing federal laws pertaining to service/companion dogs in restaurants</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/letters/managing-restaurant-customers-service-dogs" target="_blank">read more</a></p> http://restaurant-hospitality.com/letters/managing-restaurant-customers-service-dogs#comments Eat Beat Letters Gated Thu, 06 Feb 2014 15:00:00 +0000 28051 at http://restaurant-hospitality.com Still want to know where restaurant customers are http://restaurant-hospitality.com/letters/still-want-know-where-restaurant-customers-are <div class="node-body article-body">Operators responded: Where are your restaurant customers?</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/letters/still-want-know-where-restaurant-customers-are" target="_blank">read more</a></p> http://restaurant-hospitality.com/letters/still-want-know-where-restaurant-customers-are#comments Letters Gated Mon, 27 Jan 2014 16:19:00 +0000 27791 at http://restaurant-hospitality.com