Social Media http://restaurant-hospitality.com/taxonomy/term/6607/more en Election predictor cracks the Yelp review code http://restaurant-hospitality.com/social-media/election-predictor-cracks-yelp-review-code <div class="field-deck"> 5 things you need to know now </div> <div class="node-body article-body">An election predictor takes a crack at cracking the Yelp reviews code.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/social-media/election-predictor-cracks-yelp-review-code" target="_blank">read more</a></p> http://restaurant-hospitality.com/social-media/election-predictor-cracks-yelp-review-code#comments Eat Beat Business H.R./Legal Social Media Wed, 09 Jul 2014 14:00:00 +0000 33031 at http://restaurant-hospitality.com 5 ways to spin a negative review http://restaurant-hospitality.com/social-media/5-ways-spin-negative-review <div class="field-byline"> Phil Penton </div> <div class="field-deck"> Handling negative feedback gracefully provides an opportunity to show customers their business is important. </div> <div class="node-body article-body">Addressing criticism provides an opportunity to show customers their business is important.</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/social-media/5-ways-spin-negative-review" target="_blank">read more</a></p> http://restaurant-hospitality.com/social-media/5-ways-spin-negative-review#comments Eat Beat Management Tips Social Media Sun, 29 Jun 2014 18:50:00 +0000 32871 at http://restaurant-hospitality.com Thinkstock How tech revolution is driving industry evolution http://restaurant-hospitality.com/technology/how-tech-revolution-driving-industry-evolution <div class="field-deck"> Innovations are helping operators boost data-driven marketing and consumer engagement, NRA Show panelists said. </div> <div class="node-body article-body">Innovations are helping operators boost data-driven marketing and consumer engagement, NRA Show panelists said.</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/technology/how-tech-revolution-driving-industry-evolution" target="_blank">read more</a></p> http://restaurant-hospitality.com/technology/how-tech-revolution-driving-industry-evolution#comments Eat Beat Business Marketing Social Media Technology Mon, 19 May 2014 14:14:00 +0000 31381 at http://restaurant-hospitality.com <p>Sarah McCrary of Leaf discusses the goal of restaurant technology providers connecting with each other while&nbsp; A.T. Toroyan of Tossed Franchise Corp. (left) and Dan Simpson of ToGo Technologies look on.</p> Online restaurant reviewers trying to extort meals http://restaurant-hospitality.com/social-media/online-restaurant-reviewers-trying-extort-meals <div class="field-deck"> Some TripAdvisor reviewers are using the mere threat of a negative writeup as a license to steal from restaurants. </div> <div class="node-body article-body"><p><span style="font-size: 13px;">Hate anonymous online reviews that unfairly portray your restaurant in a bad light? They&rsquo;re a problem, all right, but wait until you get a load of the scams linked to TripAdvisor reviews in Great Britain.</span></p></div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/social-media/online-restaurant-reviewers-trying-extort-meals" target="_blank">read more</a></p> http://restaurant-hospitality.com/social-media/online-restaurant-reviewers-trying-extort-meals#comments Eat Beat Management Tips Social Media Wed, 14 May 2014 13:07:00 +0000 31301 at http://restaurant-hospitality.com Can you capitalize on Foursquare’s ‘metamorphosis’? http://restaurant-hospitality.com/technology/can-you-capitalize-foursquare-s-metamorphosis <div class="field-deck"> Foursquare remains a viable digital marketing channel for restaurants and should be monitored alongside other social sites. </div> <div class="node-body article-body">Foursquare remains a viable digital marketing channel for restaurants and should be monitored alongside other social sites.</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/technology/can-you-capitalize-foursquare-s-metamorphosis" target="_blank">read more</a></p> http://restaurant-hospitality.com/technology/can-you-capitalize-foursquare-s-metamorphosis#comments Eat Beat Management Tips Social Media Technology Fri, 02 May 2014 14:44:00 +0000 30861 at http://restaurant-hospitality.com Restaurants fall short in loyalty programs http://restaurant-hospitality.com/marketing/restaurants-fall-short-loyalty-programs <div class="field-deck"> A new study finds that in the social media era, many restaurants have room to spur much more customer engagement via their loyalty programs. </div> <div class="node-body article-body">A new study finds that in the social media era, many restaurants have room to spur much more customer engagement via their loyalty programs.</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/marketing/restaurants-fall-short-loyalty-programs" target="_blank">read more</a></p> http://restaurant-hospitality.com/marketing/restaurants-fall-short-loyalty-programs#comments Eat Beat Business Marketing Social Media Wed, 09 Apr 2014 14:00:00 +0000 29831 at http://restaurant-hospitality.com Thinkstock 5 ways to spotlight new menu items on social media http://restaurant-hospitality.com/social-media/5-ways-spotlight-new-menu-items-social-media <div class="field-byline"> Brian Casel </div> <div class="field-deck"> Updating your menu? Use social media to get your audience talking about it. </div> <div class="node-body article-body">Updating your menu? Use social media to get your audience talking about it.</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/social-media/5-ways-spotlight-new-menu-items-social-media" target="_blank">read more</a></p> http://restaurant-hospitality.com/social-media/5-ways-spotlight-new-menu-items-social-media#comments Eat Beat Business Social Media Wed, 02 Apr 2014 14:00:00 +0000 29641 at http://restaurant-hospitality.com Thinkstock Social media advice from the world of Twitter http://restaurant-hospitality.com/social-media/social-media-advice-world-twitter <div class="node-body article-body">#RHSocialSurvey yields plenty of good advice, tips and tricks</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/social-media/social-media-advice-world-twitter" target="_blank">read more</a></p> http://restaurant-hospitality.com/social-media/social-media-advice-world-twitter#comments Eat Beat Business Social Media Fri, 14 Feb 2014 22:01:00 +0000 28331 at http://restaurant-hospitality.com Who chefs are following on Twitter http://restaurant-hospitality.com/social-media/who-chefs-are-following-twitter <div class="node-body article-body">Find out who's following who on top social media sites</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/social-media/who-chefs-are-following-twitter" target="_blank">read more</a></p> http://restaurant-hospitality.com/social-media/who-chefs-are-following-twitter#comments Social Media Top Chefs Mon, 03 Feb 2014 14:00:00 +0000 27861 at http://restaurant-hospitality.com 5 answers to your social media questions http://restaurant-hospitality.com/social-media/5-answers-your-social-media-questions <div class="node-body article-body">What’s next in social media? We asked a dozen chefs, execs and social media stars from around the country.</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/social-media/5-answers-your-social-media-questions" target="_blank">read more</a></p> http://restaurant-hospitality.com/social-media/5-answers-your-social-media-questions#comments Eat Beat Marketing Social Media Gated Mon, 03 Feb 2014 14:00:00 +0000 27851 at http://restaurant-hospitality.com