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More in H.R./Legal
Jul 7, 2015
Think twice before asking job seekers about criminal records
New York City is the latest city to ban criminal record inquiries prior to a conditional job offer. Here’s what restaurant owners need to consider when hiring....
Jul 6, 2015
How to deal with an employee who steals
Restaurants provide fertile ground for insider theft. Here's a five-step action plan for when it happens....
Jun 19, 2015
7 best practices to streamline labor scheduling
Making the most of available human resources helps control a major cost of doing business....
Jun 1, 2015
The art of approaching the table
Are server interruptions acceptable in any eating establishment?...
May 29, 2015
Do you check your work email after hours?
If you answered “yes” to the above question, you are not alone. According to a Gallup poll,...
May 29, 2015
Trendinista: Waco incident underscores need for adequate liability coverage
The recent deadly biker shootout in Texas underscores the need to make sure your restaurant is protected against any even remotely similar event....
May 26, 2015
A strong culture strengthens the bottom line
Restaurants with a strong culture enjoy lower turnover, higher guest satisfaction and other benefits....
May 22, 2015
Trendinista: Overtime rule change would impact many restaurant managers
Restaurant operators will have to rethink how they pay their salaried workers when the U.S. Department of Labor issues new rules that govern overtime pay later this year....
May 20, 2015
$15 minimum wage could leave operators sleepless in Seattle
Restaurants aren’t just hit with higher labor costs when the minimum wage increases. There’s plenty of collateral damage, too....
May 6, 2015
The case for finding employees via referrals
Friends are more motivated to stay put than candidates with no social ties....
May 4, 2015
Trendinista: Restaurant staffing reflects shifting demographics
Think teenagers are going to fill openings at your restaurant? Think again....
Apr 8, 2015
Developing top talent demands a four-pronged strategy
An expanding talent gap will likely hit restaurants hard in the coming years. Here’s a plan to help make the most of the existing pool....
Apr 2, 2015
How recent FMLA changes will affect restaurants
The Family and Medical Leave Act now covers employees in same-sex marriages. Here’s how to ensure compliance....
Mar 24, 2015
How to get an 'A' game from your 'A' team
How to develop front-of-house team members into brand ambassadors....
Mar 23, 2015
Do self-serve POS devices risk ADA-type lawsuits?
There are no specific ADA standards—yet—for customer-facing POS gear in restaurants. But operators could still be the target of costly legal actions....
Mar 10, 2015
10 steps to improve employee retention
Simple changes can help create a more loyal workforce....
Feb 24, 2015
How to dodge legal land mines in personnel files
When it comes to employee records, know which documents you should keep, and where....
Feb 19, 2015
At Ford Fry's restaurants, the learning never ends
At Ford Fry's Atlanta restaurants, an in-house “university” is developing employees and keeping a lid on turnover....
Feb 18, 2015
10 steps to avoid employee lawsuits
One way to reduce the likelihood of a lawsuit is adopting a proactive approach....
Feb 9, 2015
Trendinista: Taking a stand on employee tattoos and piercings
When it comes to employee body modifications, how much is too much? Generally it’s the owner’s call....
Jan 28, 2015
Dos and don’ts of employee disciplinary action
These recommendations can help restaurants avoid potential lawsuits...
Jan 27, 2015
5 things we gleaned from NRA's 2015 forecast
If you can navigate challenging labor issues and circumvent rising food costs, your restaurant should flourish for the foreseeable future....
Jan 26, 2015
New law puts California operators in labor bind
Restaurants in the state are now liable for wage-related problems involving parking valets, security guards and other outside contractors...
Jan 16, 2015
How to keep restaurant employee turnover in check
A simple dialog can improve retention...
Jan 15, 2015
Trendinista: Pennsylvania changes the beer delivery game for restaurants
Delivery orders could soon become lucrative for full-service operations that have an on-premise alcoholic beverage license....
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