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More in H.R./Legal
Sep 8, 2014
Labor woes creep into high-end kitchens
5 things you need to know now, including: new Twitter tools; South American QSR growth; and the never-ending craft beer trend....
Sep 5, 2014
Staff learns, bonds through farm visits
At Rappahannock in Richmond, VA, road trips to nearby farms are helping enhance staff chemistry....
Sep 3, 2014
Strategies for handling employee theft
If you steal, you're fired. But for employers, it's not that simple....
Aug 25, 2014
5 conversations to fuel employee engagement
Targeted one-on-one meetings enable supervisors to help restaurant workers become more engaged and productive in their work....
Jul 22, 2014
Restaurant workers share love of the job
A server, a chef and a bartender talk about why they love what they do...
Jul 14, 2014
9 strategies to curb employee turnover
High employee turnover is a perennial problem for restaurants. Common sense steps can help contain it....
Jul 9, 2014
Election predictor cracks the Yelp review code
An election predictor takes a crack at cracking the Yelp reviews code....
Jul 7, 2014
High-tech tipping: A game-changer
Here's a look at the customer psychology behind tipping, and how it'ss impacted by the way payments are processed....
Jun 20, 2014
Will Seattle minimum-wage hike have national fallout?
Will Seattle's minimum-wage hike have national fallout for restaurants?...
Jun 16, 2014
How to avoid FMLA, ADA disputes
Many restaurant owners aren't in compliance with the Family and Medical Leave and Americans with Disabilities Acts....
Jun 4, 2014
Tips on tipping laws
Managing tipped employees can be complicated, particularly when it comes to tip credits, as the laws differ from state to state....
May 7, 2014
Battle in Seattle: Operators face $15 minimum wage
Enough is enough, Seattle restaurant operators say in response to a proposed $15 hourly minimum wage....
May 2, 2014
The challenge of finding good restaurant employees
Chester Kroeger of Fudpucker's dicsusses why he and his team look for attitude instead of experience....
Apr 30, 2014
3 critical steps to minimizing alcohol liability risk
Easy-to-understand policies, training and ongoing monitoring go a long way toward protecting a restaurant....
Apr 23, 2014
How data-focused hiring streamlines the process
More robust employer and job seeker profiles make for better matches....
Apr 11, 2014
5 keys to low-cost, high-impact training
To be effective, a training program needs to adapt to current learning styles....
Apr 8, 2014
How to curtail time theft with technology
The costs of falsified reporting can add up quickly; technology helps keep employees honest....
Mar 26, 2014
5 steps to containing workers' comp costs
A proactive attitude toward safety is the best defense, one insurer says....
Mar 24, 2014
New server requirement: Be a food allergen expert
A bill working its way through the Maryland legislature would require restaurants to have a staffer trained in food allergens on duty at all times....
Mar 19, 2014
9 steps toward a healthier workplace
Millennials want help managing their health; workplace wellness programs can provide support for that....
Mar 17, 2014
Consider laws when designing uniform policies
What are your uniform policies? You may not realize it, but restaurants’ procedures for dictating, supplying and laundering uniforms may be governed by state law....
Feb 7, 2014
Low-cost ways to boost staff engagement
Simple behaviors can create a happy environment and more loyal employees....
Feb 5, 2014
Minimum wage hike: Plan your strategy now
Is there a good way for restaurants to embrace what seems to be an inevitable increase in minimum wage?...
Jan 15, 2014
Study links low pay, poor benefits to high turnover
New report from ROC United and Cornell show how much high turnover is costing the restaurant industry....
Jan 10, 2014
Operator shares unconventional hiring strategy
Julian Siegel says he has found some of his best employees by chance...
Winter demands stepped-up pest-control efforts
NRA, SBA hype local dining on Small Business Saturday
Display cleanliness, safety at your restaurant
Trendinista: When it comes to cocktails, tea is hot
Five steps to help sell your restaurant now
Best Cocktails in America: Meet the 2014 winners
What grates on your bar customers
Restaurant service warms up
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