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Digital platforms can provide added flexibility that makes restaurant reward programs even more effective than traditional punch card systems....More

Two of the four options available via the new Facebook Card involve foodservice operations....More

Quick snapshots nurture an intimacy with current and would-be guests...More

Now restaurant operators can get feedback that shows if their daily deals pay off as hoped....More

Pollo Tropical’s no-thought-required plan lures customers who’ve vowed to eat more healthfully in 2013. Could your restaurant do the same?...More

Restaurants hoping to end the year with a bang should make the most of their bars....More

Bad Yelp reviews got you down? One restaurant has the answer....More

Both chains and independents are trying clever nontraditional tactics to attract holiday-related business....More

Smartphone and tablet ownership is on the rise, but their users take different paths to find information about your restaurant....More

Now that OpenTable’s making it easy for its restaurant customers to have a strong mobile presence, should other operators jump on the mobile-optimization bandwagon, too?...More

The book Powerful Phrases For Effective Customer Service shows service employees what to say and do when customers exhibit one of 30 different challenging behaviors....More