Consumer Trends

Have you hugged your servers lately?

Thu, 16 May 2013 19:30:00 +0000

New study shows consumers respond well to great service.

Mon, 13 May 2013 18:37:00 +0000

Technomic and innovative operators offer insight into running popular and profitable brunch services.

Thu, 09 May 2013 15:56:00 +0000

Although P.F. Chang’s seems to dominate the results of a new consumer survey, Maggiano’s Little Italy gets the overall win.

Fri, 26 Apr 2013 16:38:00 +0000

The fast-growing Hispanic demographic drives growth in some parts of the economy. But in restaurants? Not so much.

Thu, 25 Apr 2013 19:44:00 +0000

A survey suggests that the wealthiest U.S. households will cut back visits to upscale restaurants over the rest of this year.

A survey suggests that the wealthiest U.S. households will cut back visits to upscale restaurant over the rest of this year.

Thu, 25 Apr 2013 15:41:00 +0000

Survey shows making good first impression will draw even more new business.

Wed, 17 Apr 2013 18:27:00 +0000

Jayne Portnoy

A survey of wine industry pros points out key strategies that can kick any operator’s wine program into high gear.

Mon, 15 Apr 2013 19:47:00 +0000

The explosion of smartphone ownership means your restaurant now needs a strong presence on multiple online platforms, not just the Internet.

Mon, 15 Apr 2013 18:59:00 +0000

The recession may be over, but coupons and specials remain a challenge for restaurants.

Tue, 09 Apr 2013 20:28:00 +0000

An analysis of customer tipping behavior reinforces the benefits of an aggressive bar program for restaurant owners and employees.