Opinions http://restaurant-hospitality.com/taxonomy/term/6589/more en Restaurants risk losing adults when they reach for kids http://restaurant-hospitality.com/guest-columns/restaurants-risk-losing-adults-when-they-reach-kids <div class="field-byline"> Stuart Dornfield </div> <div class="field-deck"> Think twice before welcoming kids to your adult-oriented restaurant. </div> <div class="node-body article-body">Think twice before welcoming kids to your adult-oriented restaurant.</div> <p><a href="http://restaurant-hospitality.com/guest-columns/restaurants-risk-losing-adults-when-they-reach-kids" target="_blank">read more</a></p> http://restaurant-hospitality.com/guest-columns/restaurants-risk-losing-adults-when-they-reach-kids#comments Guest Columns Tue, 20 Sep 2016 17:34:00 +0000 57751 at http://restaurant-hospitality.com <p>Not everyone is thrilled to be seated near a cute family at a four-top.</p> Thinkstock Does your full-service restaurant have a fast-food approach? http://restaurant-hospitality.com/blog/does-your-full-service-restaurant-have-fast-food-approach <div class="node-body blog-body">So many full-serve restaurants that I visit in my travels have what seems to be a quick-service mindset: They get you in, get you out and give you the bill, with little regard to your overall experience.</div> <p><a href="http://restaurant-hospitality.com/blog/does-your-full-service-restaurant-have-fast-food-approach" target="_blank">read more</a></p> http://restaurant-hospitality.com/blog/does-your-full-service-restaurant-have-fast-food-approach#comments Guest Columns Rock Your Restaurant Tue, 20 Sep 2016 14:19:00 +0000 57731 at http://restaurant-hospitality.com Don’t blow your one chance to stand out http://restaurant-hospitality.com/blog/don-t-blow-your-one-chance-stand-out <div class="node-body blog-body"><p>You have one shot at responding to inquiries from prospective clients. One poorly thought-out email is all it takes to instantly eliminate you from a high-dollar catered event. To ensure you are considered for $5,000- to $10,000-plus catered events, you must respond to your prospective clients in a timely manner and with a professional message.&nbsp;</p></div> <p><a href="http://restaurant-hospitality.com/blog/don-t-blow-your-one-chance-stand-out" target="_blank">read more</a></p> http://restaurant-hospitality.com/blog/don-t-blow-your-one-chance-stand-out#comments Guest Columns Marketing The Dish on Catering Mon, 19 Sep 2016 12:34:00 +0000 57701 at http://restaurant-hospitality.com Look for the hooks http://restaurant-hospitality.com/blog/look-hooks <div class="node-body blog-body"><p>When I ran successful restaurants for two decades, I learned quickly that it was all about the hooks.</p> <p>What am I talking about?</p> <p>A hook is anything unique and eye-catching, different or just plain wild about how you do business &mdash; something that captures your customer&rsquo;s imagination and sets your restaurant apart from the competition. It could be a drink, a secret recipe or even better, a marketing gimmick that supports your theme.</p> <p>Ideally, it&rsquo;s all of those things.</p></div> <p><a href="http://restaurant-hospitality.com/blog/look-hooks" target="_blank">read more</a></p> http://restaurant-hospitality.com/blog/look-hooks#comments Guest Columns Rock Your Restaurant Fri, 12 Aug 2016 14:22:00 +0000 56831 at http://restaurant-hospitality.com A good bar layout eases physical and financial pain http://restaurant-hospitality.com/design/good-bar-layout-eases-physical-and-financial-pain <div class="field-byline"> David Flaherty </div> <div class="field-deck"> Advanced planning will help your staff succeed </div> <div class="node-body article-body">Advanced planning will help your staff succeed</div> <p><a href="http://restaurant-hospitality.com/design/good-bar-layout-eases-physical-and-financial-pain" target="_blank">read more</a></p> http://restaurant-hospitality.com/design/good-bar-layout-eases-physical-and-financial-pain#comments Design Guest Columns Wed, 10 Aug 2016 19:20:00 +0000 56781 at http://restaurant-hospitality.com Wassail Why are you confusing customers http://restaurant-hospitality.com/editors-space/why-are-you-confusing-customers <div class="node-body article-body">Poorly designed menus only confuse restaurant guests</div> <p><a href="http://restaurant-hospitality.com/editors-space/why-are-you-confusing-customers" target="_blank">read more</a></p> http://restaurant-hospitality.com/editors-space/why-are-you-confusing-customers#comments Editor's Space Wed, 03 Aug 2016 18:28:00 +0000 56591 at http://restaurant-hospitality.com Thinkstock Are you delivering on your promise? http://restaurant-hospitality.com/letters/are-you-delivering-your-promise <div class="node-body article-body">Restaurant operators explain how they make delivery work</div> <p><a href="http://restaurant-hospitality.com/letters/are-you-delivering-your-promise" target="_blank">read more</a></p> http://restaurant-hospitality.com/letters/are-you-delivering-your-promise#comments Letters Thu, 07 Jul 2016 14:22:00 +0000 55651 at http://restaurant-hospitality.com Thinkstock Are you your restaurant’s hero? http://restaurant-hospitality.com/editors-space/are-you-your-restaurant-s-hero <div class="node-body article-body">How one restaurant manager rescued a guest</div> <p><a href="http://restaurant-hospitality.com/editors-space/are-you-your-restaurant-s-hero" target="_blank">read more</a></p> http://restaurant-hospitality.com/editors-space/are-you-your-restaurant-s-hero#comments Editor's Space Tue, 05 Jul 2016 14:25:00 +0000 55611 at http://restaurant-hospitality.com Thinkstock Restaurant Hospitality Editor-in-Chief Mike Sanson How to beat the catering competition http://restaurant-hospitality.com/blog/how-beat-catering-competition <div class="node-body blog-body">A captive audience provides an excellent marketing opportunity.</div> <p><a href="http://restaurant-hospitality.com/blog/how-beat-catering-competition" target="_blank">read more</a></p> http://restaurant-hospitality.com/blog/how-beat-catering-competition#comments Guest Columns Marketing The Dish on Catering Tue, 21 Jun 2016 14:11:00 +0000 55391 at http://restaurant-hospitality.com Are you hiring a staff—or a team? http://restaurant-hospitality.com/blog/are-you-hiring-staff-or-team <div class="node-body blog-body">Hiring and retaining a great team is one of the greatest challenges we face in the restaurant business.</div> <p><a href="http://restaurant-hospitality.com/blog/are-you-hiring-staff-or-team" target="_blank">read more</a></p> http://restaurant-hospitality.com/blog/are-you-hiring-staff-or-team#comments Guest Columns Staffing Rock Your Restaurant Thu, 16 Jun 2016 18:31:00 +0000 55331 at http://restaurant-hospitality.com