Opinions http://restaurant-hospitality.com/taxonomy/term/6589/more en Are cell phones slowing restaurant service? http://restaurant-hospitality.com/letters/are-cell-phones-slowing-restaurant-service <div class="node-body article-body">How do restaurant operators deal with customers' cell phone use?</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/letters/are-cell-phones-slowing-restaurant-service" target="_blank">read more</a></p> http://restaurant-hospitality.com/letters/are-cell-phones-slowing-restaurant-service#comments Eat Beat Letters Mon, 01 Dec 2014 15:00:00 +0000 38031 at http://restaurant-hospitality.com Can I please buy a friend a drink? http://restaurant-hospitality.com/editors-space/can-i-please-buy-friend-drink <div class="node-body article-body">Do you have procedures in place to avoid fumbles when customers buy each other drinks or dessert?</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/editors-space/can-i-please-buy-friend-drink" target="_blank">read more</a></p> http://restaurant-hospitality.com/editors-space/can-i-please-buy-friend-drink#comments Eat Beat Editor's Space Mon, 01 Dec 2014 15:00:00 +0000 38021 at http://restaurant-hospitality.com Restaurant service warms up http://restaurant-hospitality.com/letters/restaurant-service-warms <div class="node-body article-body">Are you stepping up your service game?</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/letters/restaurant-service-warms" target="_blank">read more</a></p> http://restaurant-hospitality.com/letters/restaurant-service-warms#comments Eat Beat Letters Fri, 31 Oct 2014 14:00:00 +0000 37141 at http://restaurant-hospitality.com Wavebreakmedia Ltd./Thinkstock What grates on your bar customers http://restaurant-hospitality.com/editors-space/what-grates-your-bar-customers <div class="node-body article-body">Two things are happening at bars all over the country that grate on your customers and me</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/editors-space/what-grates-your-bar-customers" target="_blank">read more</a></p> http://restaurant-hospitality.com/editors-space/what-grates-your-bar-customers#comments Eat Beat Editor's Space Fri, 31 Oct 2014 14:00:00 +0000 37131 at http://restaurant-hospitality.com Are poor phone manners costing your restaurant? http://restaurant-hospitality.com/blog/are-poor-phone-manners-costing-your-restaurant <div class="node-body blog-body">Every restaurant needs to train employees in the basics</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-kitchen">View from the Kitchen</a></li> </ul></div><p><a href="http://restaurant-hospitality.com/blog/are-poor-phone-manners-costing-your-restaurant" target="_blank">read more</a></p> http://restaurant-hospitality.com/blog/are-poor-phone-manners-costing-your-restaurant#comments Management Tips Blogs Eat Beat H.R./Legal View from the Kitchen Fri, 31 Oct 2014 12:00:00 +0000 37121 at http://restaurant-hospitality.com Should you give it away? http://restaurant-hospitality.com/blog/should-you-give-it-away <div class="node-body blog-body">The benefits may outweigh the risks of giving away free items, if you're confident in your restaurant</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/back-basics-restaurant-marketing">Back-to-Basics Restaurant Marketing</a></li> </ul></div><p><a href="http://restaurant-hospitality.com/blog/should-you-give-it-away" target="_blank">read more</a></p> http://restaurant-hospitality.com/blog/should-you-give-it-away#comments Industry Experts Blogs Eat Beat Business Marketing Back-to-Basics Restaurant Marketing Wed, 29 Oct 2014 14:19:00 +0000 37071 at http://restaurant-hospitality.com Online training improves on standard shadowing model http://restaurant-hospitality.com/blog/online-training-improves-standard-shadowing-model <div class="node-body blog-body">Why online restaurant server training makes sense</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/accidental-salesperson">The Accidental Salesperson</a></li> </ul></div><p><a href="http://restaurant-hospitality.com/blog/online-training-improves-standard-shadowing-model" target="_blank">read more</a></p> http://restaurant-hospitality.com/blog/online-training-improves-standard-shadowing-model#comments Blogs Eat Beat Business H.R./Legal The Accidental Salesperson Wed, 15 Oct 2014 15:06:00 +0000 36181 at http://restaurant-hospitality.com How restaurants should respond to customer comments http://restaurant-hospitality.com/letters/how-restaurants-should-respond-customer-comments <div class="node-body article-body">Readers sound off on how to handle a customer complaints</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/letters/how-restaurants-should-respond-customer-comments" target="_blank">read more</a></p> http://restaurant-hospitality.com/letters/how-restaurants-should-respond-customer-comments#comments Eat Beat Letters Tue, 30 Sep 2014 18:23:00 +0000 35851 at http://restaurant-hospitality.com Are cell phones slowing restaurant service? http://restaurant-hospitality.com/editors-space/are-cell-phones-slowing-restaurant-service <div class="node-body article-body">A New York restaurant operator says customers who take photos of their food are slowing service</div> <div class="og_rss_groups"></div><p><a href="http://restaurant-hospitality.com/editors-space/are-cell-phones-slowing-restaurant-service" target="_blank">read more</a></p> http://restaurant-hospitality.com/editors-space/are-cell-phones-slowing-restaurant-service#comments Eat Beat Business Editor's Space Tue, 30 Sep 2014 18:11:00 +0000 35841 at http://restaurant-hospitality.com Ordering and receiving: The right way, the wrong way, part 2 http://restaurant-hospitality.com/blog/ordering-and-receiving-right-way-wrong-way-part-2 <div class="node-body blog-body">Tips on more efficient, cost-effective restaurant ordering and receiving.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-kitchen">View from the Kitchen</a></li> </ul></div><p><a href="http://restaurant-hospitality.com/blog/ordering-and-receiving-right-way-wrong-way-part-2" target="_blank">read more</a></p> http://restaurant-hospitality.com/blog/ordering-and-receiving-right-way-wrong-way-part-2#comments Blogs Eat Beat Business View from the Kitchen Mon, 29 Sep 2014 14:00:00 +0000 35391 at http://restaurant-hospitality.com