Operations http://restaurant-hospitality.com/taxonomy/term/6587/more en Are you paying too much for credit card processing? http://restaurant-hospitality.com/finance/are-you-paying-too-much-credit-card-processing <div class="field-byline"> Suneera Madhani </div> <div class="field-deck"> The answer, probably, is yes. Here’s how you can—and should—take steps to lower your rates. </div> <div class="node-body article-body">Many restaurant operators are over-paying for credit and debit card processing fees. Here are the ways to lower this expense.</div> <p><a href="http://restaurant-hospitality.com/finance/are-you-paying-too-much-credit-card-processing" target="_blank">read more</a></p> http://restaurant-hospitality.com/finance/are-you-paying-too-much-credit-card-processing#comments Finance Mon, 25 Jul 2016 15:00:00 +0000 56101 at http://restaurant-hospitality.com <p>Every restaurant owner knows that those little fees add up quickly.</p> Thinkstock Family-style restaurant models on the rise http://restaurant-hospitality.com/operations/family-style-restaurant-models-rise <div class="field-byline"> Liz Barrett </div> <div class="field-deck"> Thinking of offering a family-style menu? Veterans of the niche talk about pricing, staff education and ingredients for success. </div> <div class="node-body article-body">Family-style can mean a more relaxed environment, but restaurants run the risk of unhappy customers if the menu isn’t presented correctly.</div> <p><a href="http://restaurant-hospitality.com/operations/family-style-restaurant-models-rise" target="_blank">read more</a></p> http://restaurant-hospitality.com/operations/family-style-restaurant-models-rise#comments Trends Operations Mon, 25 Jul 2016 13:59:00 +0000 56091 at http://restaurant-hospitality.com <p>Servers are trained to manage the family-style experience at&nbsp;Mott St., Chicago.</p> Ryan Beshel <p>Mott St., Chicago, family-style dining.</p> Ryan Beshel Curtis Stone's latest project is a family affair http://restaurant-hospitality.com/featured-operators/curtis-stones-latest-project-family-affair <div class="field-deck"> The Top Chef Masters host's older brother serves as co-owner and g.m. of Gwen. </div> <div class="node-body article-body">The celebrity chef's older brother, Luke, serves as co-owner and g.m.</div> <p><a href="http://restaurant-hospitality.com/featured-operators/curtis-stones-latest-project-family-affair" target="_blank">read more</a></p> http://restaurant-hospitality.com/featured-operators/curtis-stones-latest-project-family-affair#comments Owner Interviews Featured Operators Sun, 24 Jul 2016 19:31:00 +0000 56121 at http://restaurant-hospitality.com <p>Curtis and Luke Stone.</p> Clay Larsen How to engage both millennials and boomers http://restaurant-hospitality.com/marketing/how-engage-both-millennials-and-boomers <div class="field-deck"> While restaurants strive for broad appeal, diners’ unique preferences and conflicting behaviors can present challenges. </div> <div class="node-body article-body">While restaurants strive for broad appeal, diners’ unique preferences and conflicting behaviors can present challenges.</div> <p><a href="http://restaurant-hospitality.com/marketing/how-engage-both-millennials-and-boomers" target="_blank">read more</a></p> http://restaurant-hospitality.com/marketing/how-engage-both-millennials-and-boomers#comments Marketing Fri, 22 Jul 2016 04:29:00 +0000 56081 at http://restaurant-hospitality.com <p>Two very different generations want some of the same things from restaurants.</p> Thinkstock Kick Apps: 5 tools to help you work smarter http://restaurant-hospitality.com/operations/kick-apps-5-tools-help-you-work-smarter <div class="node-body gallery-body">These five apps can make restaurant owners and managers more efficient.</div> <p><a href="http://restaurant-hospitality.com/operations/kick-apps-5-tools-help-you-work-smarter" target="_blank">read more</a></p> http://restaurant-hospitality.com/operations/kick-apps-5-tools-help-you-work-smarter#comments Operations Wed, 20 Jul 2016 18:05:00 +0000 56051 at http://restaurant-hospitality.com Google virtual tours offer powerful tool for restaurants http://restaurant-hospitality.com/marketing/google-virtual-tours-offer-powerful-tool-restaurants <div class="field-byline"> John Moore </div> <div class="field-deck"> Pictures tell the story, especially for potential customers eyeing your restaurant online. </div> <div class="node-body article-body">Pictures tell the story, especially for potential customers eyeing your restaurant online.</div> <p><a href="http://restaurant-hospitality.com/marketing/google-virtual-tours-offer-powerful-tool-restaurants" target="_blank">read more</a></p> http://restaurant-hospitality.com/marketing/google-virtual-tours-offer-powerful-tool-restaurants#comments Marketing Social Media Wed, 20 Jul 2016 17:45:00 +0000 56041 at http://restaurant-hospitality.com <p>Professional-quality photos are an effective way to attract would-be guests.</p> Great Room: Quill delivers glamour in Dallas Design District http://restaurant-hospitality.com/featured-operators/great-room-quill-delivers-glamour-dallas-design-district <div class="node-body gallery-body">Creating a lounge in Dallas's chic design district calls for a creative vision and attention to detail. Coevál Studio delivers the goods at Quill.</div> <p><a href="http://restaurant-hospitality.com/featured-operators/great-room-quill-delivers-glamour-dallas-design-district" target="_blank">read more</a></p> http://restaurant-hospitality.com/featured-operators/great-room-quill-delivers-glamour-dallas-design-district#comments Featured Operators Operations Tue, 19 Jul 2016 20:55:00 +0000 55961 at http://restaurant-hospitality.com ‘Restaurant Week’ sales uptick averages 23 percent http://restaurant-hospitality.com/marketing/restaurant-week-sales-uptick-averages-23-percent <div class="field-deck"> Ever wondered if citywide deals are a good idea for operators? One analysis says yes. </div> <div class="node-body article-body">Ever wondered if citywide deals are a good idea for operators? One analysis says yes.</div> <p><a href="http://restaurant-hospitality.com/marketing/restaurant-week-sales-uptick-averages-23-percent" target="_blank">read more</a></p> http://restaurant-hospitality.com/marketing/restaurant-week-sales-uptick-averages-23-percent#comments Marketing Tue, 19 Jul 2016 19:21:00 +0000 56011 at http://restaurant-hospitality.com <p>Del Frisco&rsquo;s Double Eagle Steak House is one of about 150 restaurants participating in Houston&rsquo;s month-long Restaurant Weeks. The promotion puts patrons in seats during a slow summer month and raises funds for a local food bank.</p> Del Frisco Double Eagle Steak House Why mentoring is crucial to hospitality industry http://restaurant-hospitality.com/hrlegal/why-mentoring-crucial-hospitality-industry <div class="node-body article-body"><p><em><strong>Zimmern: </strong>Mentorship has played a big part in the restaurant industry. It&rsquo;s best described by a quote from Benjamin Franklin: &ldquo;Tell me and I may forget. Involve me and I might learn.&rdquo; It describes what we do in this industry.</em></p></div> <p><a href="http://restaurant-hospitality.com/hrlegal/why-mentoring-crucial-hospitality-industry" target="_blank">read more</a></p> http://restaurant-hospitality.com/hrlegal/why-mentoring-crucial-hospitality-industry#comments H.R./Legal Fri, 15 Jul 2016 14:47:00 +0000 55901 at http://restaurant-hospitality.com <p>Mentors: (from left) Jonathan Waxman, Marcus Samuelsson, Andrew Zimmern, Christina Tosi and Wylie Dufresne.</p> Kevin Durant's OKC departure leaves namesake restaurant in lurch http://restaurant-hospitality.com/marketing/kevin-durants-okc-departure-leaves-namesake-restaurant-lurch <div class="field-deck"> The beloved NBA superstar’s defection to Golden State creates serious issues for the local restaurant ventures he endorsed. </div> <div class="node-body article-body">The beloved NBA superstar’s departure from OKC creates serious issues for the local restaurant ventures he endorsed.</div> <p><a href="http://restaurant-hospitality.com/marketing/kevin-durants-okc-departure-leaves-namesake-restaurant-lurch" target="_blank">read more</a></p> http://restaurant-hospitality.com/marketing/kevin-durants-okc-departure-leaves-namesake-restaurant-lurch#comments Marketing Fri, 15 Jul 2016 14:36:00 +0000 55891 at http://restaurant-hospitality.com <p>In joining Stephen Curry (left) and the Warriors, Kevin Durant leaves an angry community in his wake.</p> Rees Associates