Mike Sanson's recent editorial entitled “Do Customers Get Bread or Not?” apparently hit a nerve, judging from the overwhelming feedback it generated. Because of the volume of letters, we're only sharing some excerpts. After learning the hard way about how rowdy inebriated customers can get waiting for something to come out of the kitchen on a busy night, I can attest to the calming influence of hot bread and herb butter! Something tasty to nibble on can also mellow ...

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