In the October issue, editor Michael Sanson asked how restaurant operators deal with the issue of noisy customers and other loud distractions. Here are a few responses. My family and I have operated a restaurant in Kansas City for 30 years. At Manny's we serve Mexican food and seat over 300 people. We pride ourselves on catering to families as well as adults who come to enjoy Margaritas. The key to functioning with both groups is to never lose control. Kill them with kindness. As a floor ...
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