Starbucks will still have baristas on duty. But the machines will handle the tamping and pouring of all espresso shots, with the baristas taking over from there. Some units are already in place, and customers say they can't knock the quality. "What we find is that it's able to pull a more consistent shot, and that it is a great cup of coffee," Starbucks spokesperson Lara Wyss told the New York Times. Some may argue that push-button espresso will somehow undercut the carefully cultivated ...
Register to view this article
Registering for Premium Content on Restaurant Hospitality will give youINSTANTaccess to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’sFREE, easy and quick.