BECK AND CALL; A wireless “watch” lets customers summon servers instantaneously. Many operators have already gone a long way toward upgrading waitstaff/guest interaction, sinking major dollars into tech gear meant to streamline the service sequence. They favor wireless communication devices that let the front of the house stay on top of what’s going on in the kitchen, and vice-versa, while managers learn of potential bottlenecks in an instant. Up until now, customers haven’t had ...
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