Had it up to here with self-appointed critics who trash your restaurant on the Internet? Disgusted by how anonymous reviewers slam it on Yelp, Facebook, MySpace and other social networking sites? You can’t stop these people from voicing their opinions. But you can make their negative comments about your restaurant a lot harder to find by hiring an online reputation management company. It’s one of the fastest-growing services in the digital world—and Google’s okay with it! Mario Batali is ...

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