By Gina LaVecchia Ragone Every hiring manager has made a bad choice. It can happen very easily. You needed someone quickly. You were taken in by a candidate’s smile, humor or other charms. She had experience. He looked good on paper. Next thing you know, that seemingly fine new hire is snapping at customers, harassing co-workers or sneaking ribeyes out the back door. It has been said that most managers hire for skills, but fire for character. Mel Kleiman, founder of HR consulting firm ...

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