In our July issue, Editor Michael Sanson discussed an eating occasion during a hot, sunny day where he sat on a restaurant patio. Four tables did not have umbrellas to shade potential diners and, as a result, the tables sat empty and produced no revenue for the restaurant. Why wouldn’t the restaurant spend a small amount of money to buy umbrellas that would produce revenue for those tables, Sanson asked? Why do some restaurateurs ignore obvious glitches? I have owned and operated ...

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