Pay now, or pay later? That’s the choice presented in the less-than-flattering report of the restaurant industry’s human resource practices released today by Restaurant Opportunities Centers United (ROC United) and Cornell University. Pay employees better and retain them, or lose them at alarmingly high rates and pay for the cost of rehiring and retraining new ones. That’s the takeaway of the study titled High Road 2.0: A National Study of Human Resource Practices, ...

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