Even though the importance of frequent and thorough handwashing is communicated to restaurant workers almost nonstop, the message may not be getting through as we hoped—and customers are noticing. A just-released survey turns up the disturbing result that one in five U.S. consumers has witnessed restaurant employees fail to wash their hands while on duty. This number comes from an online survey conducted by KRC Research for global hygiene company SCA. The primary finding was that ...

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