No matter what kind of year you had, it wasn’t likely easy. The sluggish economy, the fallout of 9/11 and the growing threat of war have all played with your customers’ heads and your head counts. Some restaurant operators have stalled, while some have gotten smart. What follows are examples of what the smart ones did to drive profits to the bottom line. TIP 1: EMPLOY MULTIPLE PROFIT CENTERS On a national scale, a lot more restaurateurs have a higher profile than Matthew Prentice. But ...

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