Who would have ever guessed a tip jar would create so much controversy, but that's exactly what has happened here in Cleveland recently. The brouhaha, aired in the daily newspaper, surrounded restaurant operators who were allegedly taking some or all of the tips intended for hourly workers, including valet attendants, coat-check clerks, bartenders and servers. A series of columns written by Connie Schultz for The Plain Dealer created a stir among readers who were angered by the allegations. ...

Register to view this article

Why Register for FREE?

Registering for Premium Content on Restaurant Hospitality will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick. 

Already registered? here.