A few months back, I wrote in this column about an experience I had when a menu order had been botched during a lunch with friends. I received tons of good advice from you on how to handle the mistake and keep a good customer. I got another letter recently from a reader who was seeking advice for an extreme variation of the problem just mentioned. Joe Guarise of Panini Beach Trattoria in the U.S. Virgin Islands says he's not sure how to deal with customers who say they do not like a dish ...

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