Don’t Sell Customers Short To Make Your Life Easier We’re in a recession, yet I’m shocked and amazed at the number of restaurants operating out there as if these were still boom times. I’m talking about stuff that shouldn’t be acceptable any time, much less during an economic downturn. Examples? I’ve got plenty. And I know there are business reasons for some of the things I’ll mention, but customers don’t give a damn about what makes your business run easier, particularly if those practices ...

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