Over the years I've written about the “third place,” a term used to describe the need for everyone to have a place, other than home or work, where they can go to relax and feel a part of the community. Full-service restaurants have always served as a third place for many people. So, at a time when economic pressures are wearing your customers down, the need for a third place, your place, is more important than ever before. With that said, people are far more discriminating about where and ...

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