Let’s hope this isn’t the “new normal” restaurant industry analysts keep talking about. The overall winner in Technomic’s just-released Consumer Restaurant Brand Metrics ranking of the top 100 restaurant chains has no chef, no cooks, no real kitchen, no servers, no dining room and no bar. Yet overall winner Papa Murphy’s Take ‘n’ Bake Pizza dominated the results, posting a score well above that of every full-service and limited-service chain ...
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