Who is responsible for the revenue lost when customers skip out on the bill?

Who is responsible for the revenue lost when customers skip out on the bill?

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on Dec 12, 2013

At TGI Friday's the server is not charged because we can not do that due to laws. As a manager I am required to write the server up. The second time it happens, I must terminate the employee, no matter what the circumstances were for either walkout. If, as a manager, I do not follow this unwritten policy, then I will be written up and terminated.

Not a good policy for employee morale in a place that is always supposed to be about fun. In my experience, most walkouts are far beyond the control of anything that the server could have possibly done.

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