Many restaurant owners tell me they are afraid of leveraging strong offers such as free items. But if you are confident in your restaurant, and are convinced that you will get repeat customers once they have discovered your business, then the pot...
High employee turnover is one of the most persistent challenges for restaurant owners and managers. A majority of restaurants see seasonal spikes in employees, but there is only a small core group of employees who will be there year round. The nu...
In my last blog I wrote a very personal case study. To briefly reiterate: I had just been hired as the chef of an unprofitable restaurant that was set to close in a few months. I was relying on the sous chef for everything since I had no previous...
Many in the restaurant industry are familiar with the government’s crackdown on illegal immigrants involving Chipotle and Pei ...
From 1975 to 1979 I was a business administration major at California State University at Fullerton. One of the popular—then n...
A selfie recently posted on LinkedIn made its way to my page. It had a headless picture of a woman with this description: “Fem...