Geez, these techsavvy customers sure expect a lot from their restaurant experience these days. Not only do they yearn for WiFi access—presumably on your dime—while they eat, drink or otherwise hang out at your operation. Now they’re looking for foodservice operations where they can download some of their favorite tunes onto a CD, an Apple iPod or another digital listening device. It sounds like a complication a full service operator just doesn’t need. But digital music downloads are ...

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