The British company that devised a proprietary customer experience metric seems surprised that restaurants score so highly on it. The biggest bombshell: Two Darden brands, Red Lobster and Olive Garden, outranked such usual consumer favorites as Apple, Netflix and Southwest Airlines. The inaugural Nunwood Customer Experience 100 sought to rank iconic U.S. brands doing business in the retail, financial, restaurant, travel/tourism and online service provider industries. To do so, British ...

Register to view this article

Why Register for FREE?

Registering for Premium Content on Restaurant Hospitality will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick. 

Already registered? here.