Don't be put off by chef/owner Kenny Shopsin's reputation as a New York nut job whose don't-break-my-rules approach to hospitality creates a dining ambience rivaling that of the Soup Nazi. He's also a savvy operator whose 40-seat full-service restaurant, Shopsin's General Store, has thrived in NYC's Greenwich Village since 1973. If you run a family-owned restaurant, you could do well to emulate this guy's thinking. And there's plenty of the extravagantly-opinionated Shopsin's thinking on ...

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